Administration Operations Specialist - Infinix Indonesia

Responsibility:

·        Data Management: Maintain and update the CRM database (e.g., Salesforce, HubSpot) to ensure all lead and client information is accurate and categorized correctly.

·        Sales Reporting: Generate weekly and monthly sales performance reports, tracking KPIs such as conversion rates and revenue targets.

·        Order Processing: Validate and process incoming sales contracts and invoices, ensuring all documentation meets company compliance standards.

·        Cross-functional Coordination: Coordinate with other departments to ensure smoother business operations.

Requirements:

·        Experience: Minimum of 1–2 years of professional experience in an administrative, sales support, or data entry role.

·        Technical Proficiency: Strong hands-on experience with CRM software and advanced proficiency in Microsoft Excel (specifically VLOOKUPs, Pivot Tables, and data visualization).

·        Attention to Detail: A "sharp eye" for spotting data discrepancies and a commitment to maintaining clean, organized records.

·        Communication: Excellent written and verbal communication skills for interacting with sales reps and management.

·        Analytical Mindset: Ability to not just enter data, but to spot trends and provide basic insights into sales performance.

·        Education: An Associate’s or Bachelor’s degree is a must; a major in Business Administration or a related field is a plus.

·        Language: Able to speak English. Fluency in Mandarin is a plus.