Customer Service & Admin Staff
We are looking for a dedicated and professional Customer Service & Admin Staff to join our team at the Service Center.
In this role, you will be the face of our brand—responsible for welcoming and assisting customers who visit for service needs. You will also handle a variety of administrative tasks to support the smooth operation of the service center.
Key Responsibilities:
Greet and assist walk-in customers in a professional and courteous manner
Handle service inquiries and provide accurate information regarding service processes
Coordinate with technicians to ensure timely service updates and customer satisfaction
Perform daily administrative duties including data entry, filing, and document preparation
Maintain accurate service records and manage internal documentation systems
Support the service center team in operational and logistical tasks as needed
Requirements:
Bachelor degree from any major
Fluent in English is a must
Proven experience in customer service or administrative roles (preferred)
Excellent communication and interpersonal skills
Passionate with Customer Satisfaction
Proficiency in Microsoft Office and basic computer systems
Good appearance
A positive attitude and strong sense of responsibility
PLACEMENT : MENARA THAMRIN
Profil perusahaan
HOURLOGY is a group of companies first established in 2015 in Jakarta, Indonesia. The core of our business is distribution of high-quality Swiss luxury timepieces, exclusively for the Indonesian market. We are the authorized Distributor of Omega watches in Indonesia since 2015. We also operated the cutting edge HOURLOGY SERVICE, the only OMEGA authorized Service Center in Indonesia. We are proud of our precious luxury timepieces, high quality staff and harmonious working atmosphere. We take pride in our depth of knowledge in watches. We strive to excel in our craft and with immerse ourselves in doing our part to educate watch enthusiasts in our market on what makes a watch tick. The name HOURLOGY represents our passion and knowledge of watches. It is based from the English word horology, which by one definition means “the art of making instruments for indicating time”. The name HOURLOGY is meant to be pronounced as /arlod͡ʒi/ or ‘are-lo-gee’, which is how the Indonesian word for watch, arloji, is pronounced.
11-50 employees
HOURLOGY is a group of companies first established in 2015 in Jakarta, Indonesia. The core of our business is distribution of high-quality Swiss luxury timepieces, exclusively for the Indonesian market. We are the authorized Distributor of Omega watches in Indonesia since 2015. We also operated the cutting edge HOURLOGY SERVICE, the only OMEGA authorized Service Center in Indonesia. We are proud of our precious luxury timepieces, high quality staff and harmonious working atmosphere.