Operational Compliance & Data Monitoring Officer

Job Description

1. Operational Monitoring & Data Control

• Extract, process, and analyze store operational data from the Nimbly applicati

• Ensure all stores complete Nimbly reports consistently, fully, and in accordance with company standards.

• Monitor store KPI performance based on Nimbly data and identify underperforming stores.

• Identify gaps, findings, and data anomalies in store operations.

2. Compliance & SOP Audit

• Analyze store compliance with operational SOPs based on Nimbly reports.

• Cross-check operational discipline data against attendance data from Talenta.

• Identify inconsistencies between reported operational data and actual store conditions.

• Prepare summaries of findings and potential operational risks.

3. Issue Tracking & Reporting

• Monitor and manage issues reported by stores through the Nimbly application.

• Categorize issues by type (SOP, manpower, operations, discipline, etc.).

• Prepare periodic analytical reports for submission to the Data Analyst and related teams.

• Provide supporting data for internal audit and operational evaluations.

4. Data Support & Continuous Improvement

• Provide data support to the Data Analyst related to store operational data.

• Deliver data-driven insights regarding recurring violations, non-compliance trends, and operational risk areas.

• Support the development and improvement of monitoring and reporting systems to enhance effectiveness.

Job Requirements

Education & Experience

• Minimum Diploma (D3) or Bachelor’s Degree (S1) in any major
  (preferred: Statistics, Management, Information Systems, Accounting, or Operations).

• 1–3 years of experience in Data monitoring / operational control / Internal audit / compliance / quality control / Operational support / reporting

Technical Skills

• Strong ability to process and interpret data (Excel / Google Sheets is mandatory).

• Accustomed to handling daily operational data.

• Able to extract insights from unstructured or inconsistent data.

• Experience using HRIS or operational applications (Talenta, Nimbly, etc.) is an advantage but not mandatory.

Personality & Mindset (Key Requirements)

• Highly detail-oriented and meticulous.

• Possesses an auditor mindset: critical, analytical, and comfortable identifying discrepancies.

• Firm with standards and not easily influenced by operational excuses.

• Mentally resilient and consistent in control and monitoring responsibilities.