CCTV Agent - SPX Express (Jakarta)

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:

• Monitor operational performance 
• Monitor stuck parcels 
• Identify new potential loopholes by following lost parcels

Requirements:

• 1 year experiences in logistics industry
• Knowledge of data & logistics system
• Investigation skills
• Good communication Skills