Operational Admin

Operational Admin

Requirements :

• Excellent in English Spoken

• Min. 1 year experiences as Admin Operational. Having experiences in Travel Agent industry would be advantage.

• Fast Learner, Fast Adaptate, and have good communication skill

• Placement in Labuan Bajo Office

Key Responsibilities :

• ⁠To provide effective and timely delivery of travel arrangements with local service providers as requested by the agents.

• Collaborate closely with the sales team and other colleagues in different departments to ensure a smooth confirmation process.

• Brief tour leaders, guides, drivers on their upcoming trips, stressing client’s expectations and client’s special needs.

• Make reservation/arrangements for transportation, guide service, hotel accommodation, car rentals, tours, trains, ferries, flights, recreational activities etc.

• Nurture excellent relations with local providers, other Khiri offices and with clients when necessary.

• Ensure that all information for a trip is provided to the client in a timely and professional manner.

• Advise on weather conditions, road block due to special events, restaurants, tourist attractions, local festivals etc.

• Administrative support. Issue, gather and prepare all documents required such as tickets, vouchers as needed.

• Ad-hoc visits to inspect restaurants and hotels to evaluate the comfort, cleanliness, safety and customer satisfaction.

BENEFIT:

• Competitive salary

• Annual bonus

• BPJS Kesehatan & BPJamsostek

• THR

• Annual Outing

• Annual leave

• Opportunities for professional development and career advancement

• A dynamic and supportive work environment

• In-destination travel opportunities