Customer and Partner Relation
Customer and Partner Relation
Atasan Langsung: Customer Care Dept Head.
Level: Middle Staff (RF 02)
Rekan Kerja: Customer Care
Kualifikasi:
Pendidikan minimal D3/S1 semua jurusan.
Memiliki pengalaman kerja sebagai Customer Care min. 2 tahun.
Mahir mengoperasikan Ms. Office (Word, Excel, Powerpoint).
Memahami konsep Service Excellence
Menguasai Bahasa Inggris aktif.
Memiliki jiwa pelayanan, komunikasi, dan perilaku yang baik.
Dapat bekerja sama dengan team.
JobDesc:
Melakukan kunjungan ke pelanggan dan mitra untuk memberikan layanan purna jual.
Membuat jadwal kunjungan ke pelanggan dan mitra per bulan.
Menghubungi pelanggan untuk kunjungan Customer Care.
Membuat summary laporan kunjungan ke pelanggan dan mitra.
Melakukan follow up dari hasil kunjungan sampai tuntas.
Profil perusahaan
PT Artha Telekomindo (Arthatel) is a leading provider of mission-critical telecommunication and IT network solutions in Indonesia. Established in 1993, Arthatel has been trusted to deliver cutting-edge infrastructure for prominent business hubs, including the Jakarta Stock Exchange Building and the Sudirman Central Business District (SCBD). With over 30 years of experience, Arthatel continues to innovate and expand in the fields of Internet Services (ISP), Data Center, Managed Services, and IT Security. We are committed to delivering reliable, secure, and scalable solutions that empower businesses across Indonesia.
101-1,000 employees
PT Artha Telekomindo (Arthatel) is a leading provider of mission-critical telecommunication and IT network solutions in Indonesia. Established in 1993, Arthatel has been trusted to deliver cutting-edge infrastructure for prominent business hubs, including the Jakarta Stock Exchange Building and the Sudirman Central Business District (SCBD).