Shift Lead Engineer - Facility Data Center

Responsibilities

• Lead 24/7 Shift of Operation & Maintenance both routine and emergency service on a variety of state-of-f-the-art critical systems such as: medium voltage switchgear, diesel generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, fire detection / suppression; building monitoring systems; etc.

• Ensure the completion of the maintenance activities to the highest quality level of planification, preparation, execution, and reporting.

• Ensure the full reliability of the infrastructures with the focus on continuity of services, energy efficiency and budgetary constraints.

• Use the BMS (Backup Management System) and all available systems and do regular walkthroughs to keep up to date at all time the appropriate monitoring on site

• Participate in the implementation of the site-specific crisis management plan and in the tests and implementation exercises concerning this plan.

• Monitor very closely the capacities of the infrastructure equipment at their different levels and their load of use / demand, and report back to the Site Manager.

• Anticipate the impact of the future development of customer loads on these infrastructures.

• Participate with the construction team to any site construction phase including the commissioning, and specifically to ensure service continuity to the customers.

• Actively contribute to all improvement actions in the site PUE.

• Proactively raise awareness of the need to increase the power level that is contractually agreed with the energy provider.

• Develop energy quality indicators as provided on behalf of infrastructures, by keeping appropriate records.

• Ensure highest standards of cleanliness by adapting the ad-d-hoc services.

• Beyond the context of the technical infrastructures of the Data Centre area, manage all services/suppliers concerned and the overall condition and presentation of the building

• With the assistance of the IT and Controls departments, ensure the proper operation of the site’s BMS.

• Ensure that resources allow for the monitoring of infrastructures and their use at all times and as closely and as efficiently as possible.

• Support and monitor the maintenance service providers daily and keep up to date the Computerized Maintenance Management System (CMMS) in accordance with Company’s requirements.

• Participate in regular audits which are designed to assess the level of service continuity and analyse risks.

• Implement improvement plans arising from the observations made during audits or in response to incidents arising in the infrastructures.

Qualifications & Requirements

Education

• Bachelor’s degree (S1) in Electrical Engineering, Mechanical Engineering, Facilities Engineering, or related technical discipline

• Professional certifications related to Data Center / Critical Facilities are highly preferred

Experience

• Minimum 5–8 years of experience in Data Center Operations, Critical Facilities, or Mission-Critical Infrastructure

• At least 2–3 years in a leadership or shift lead role managing 24/7 operations

• Strong hands-on experience with:

  • Medium Voltage (MV) & Low Voltage (LV) switchgear

  • Diesel generators & fuel systems

  • UPS systems & power distribution

  • Chillers, cooling towers, CRAC/CRAH

  • Fire detection & suppression systems

  • Building Management System (BMS)

  • CMMS (Computerized Maintenance Management System)

Technical Competencies

• Strong knowledge of electrical and mechanical critical systems

• Proven experience in:

  • Preventive & corrective maintenance planning

  • Emergency response & incident management

  • Commissioning and site construction phases

  • Capacity monitoring & load management

  • Energy efficiency & PUE optimization

• Understanding of energy quality indicators and infrastructure performance reporting

• Familiar with audit processes, risk assessment, and improvement plan implementation

Operational & Management Skills

• Experience leading 24/7 shift operations and on-call emergency response

• Strong ability to:

  • Manage vendors, contractors, and service providers

  • Monitor SLA performance and service continuity

  • Coordinate with IT, Controls, Construction, and Project teams

• Excellent planning, execution, documentation, and reporting skills

• Budget awareness and cost optimization mindset

Compliance & Safety

• Strong understanding of:

  • Health, Safety & Environment (HSE)

  • Crisis management and business continuity planning

  • Industry standards (TIA-942, Uptime Institute, ISO, or equivalent – preferred)

• Experience participating in crisis simulation and emergency drills

Soft Skills

• Strong leadership and decision-making skills under pressure

• High sense of ownership and accountability

• Excellent communication skills (written & verbal)

• Proactive, detail-oriented, and continuous improvement mindset

• Ability to work effectively in a fast-paced, mission-critical environment

Language

• English: Professional working proficiency (mandatory)