Job Description
We are looking for a skilled and motivated IT Support professional with at least 2 years of experience to join our team. The successful candidate will be responsible for providing technical support, maintaining IT infrastructure, and ensuring smooth day-to-day IT operations across the company.
Responsibilities
Provide first and second-level technical support for hardware, software, and network issues
Install, configure, and maintain computers, laptops, printers, and other IT equipment
Troubleshoot operating systems (Windows/MacOS) and common office applications
Monitor and maintain network connectivity (LAN, WAN, Wi-Fi)
Assist in user account management (email, system access, permissions)
Perform routine system maintenance, updates, and backups
Document IT issues, solutions, and procedures
Coordinate with vendors or external IT partners when necessary
Ensure IT security best practices are followed
Requirements
Proficiency in English, both written and verbal, is mandatory
Minimum 2 years of experience as an IT Support or similar role
Bachelor’s degree in Information Technology, Computer Science, or related field
Strong knowledge of computer hardware, software, and networking fundamentals
Familiar with Windows OS, basic server management, and troubleshooting
Basic understanding of network devices (switches, routers, access points)
Good problem-solving and communication skills
Able to work independently and as part of a team
Willing to work on-site and provide support when needed
Preferred Qualifications
Experience with CCTV, network cabling, or server rack management
IT certifications (such as CompTIA A+, Network+, or equivalent) are a plus