Supervise and manage the daily operations of the Facilities & Building Management team and Technicians.
Conduct performance evaluations, provide coaching or mentoring, and plan capability development for all team members.
Manage all aspects of Facilities Management across assigned locations (Head Office, Operations Office, Regional Offices, and Training Center), ensuring a safe, comfortable, and productive work environment in line with HSE (Health, Safety, and Environment) standards.
Analyze and improve office efficiency by planning and implementing systems, layouts, and supporting procedures.
Take full responsibility for managing renovation (fit-out) projects.
Ensure installation of signage and related permits are completed as planned.
Oversee and coordinate external vendors for maintenance, repairs, and facility development projects.
Develop and update SOPs, and prepare regular reports on facility conditions and budget usage.
Support the Internal Audit team during OJK, ISO, and other audit processes.
Qualifications
Bachelor’s degree in Civil Engineering, Architecture, Electrical Engineering, Mechanical Engineering, or Facility Management, with strong experience in facility, asset, or building management.
Minimum of 5 years’ experience in Facilities Management, preferably with a background in property or retail industries.
At least 4 years of leadership or supervisory experience managing technicians and/or building operations across multiple sites is highly preferred.
Strong understanding of facility management standards and best practices, including:
HVAC (Heating, Ventilation, and Air Conditioning), electrical, plumbing, building security, and other utility systems.
Renovation/fit-out projects: planning, execution, and monitoring.
Asset management and preventive & corrective maintenance.
Knowledge of and ability to implement HSE (Health and Safety) principles in the workplace.
Experienced in handling permits, signage, and technical compliance with local regulations.
Capable of developing project plans (timeline, budget, and resources) and overseeing end-to-end execution of office renovation projects.
Able to work under tight deadlines and project targets.
Strong ability in coaching, mentoring, and evaluating team performance.
Communicative, assertive, and solution-oriented in handling operational issues.
Experienced in drafting and updating facility operational SOPs.
Skilled in preparing reports on budget usage, facility conditions, and project progress.
Holds relevant certifications in HSE, facility management, or project management.
[Nice to Have]
Experience supporting internal and external audit processes (OJK, ISO, etc.).