CSR Grapari Sudirman - Surabaya
1. Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel 2. Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi 3. Service Operation Support. 4. Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.
Job Requirement1. Pendidikan Min D3, IPK Min 2,75 (PTN) dan min 3 (PTS)
2. Mampu berkomunikasi dengan baik dan Berbahasa Inggris
3. Customer Oriented
4. Bisa bekerja secara mandiri dan team
5. Berpenampilan rapih dan menarik
6. Diutamakan berdomisili di Kota/Kabupaten penempatan
Public Communication
Profil perusahaan
Human Resources & Recruitment
PT. Infomedia Solusi Humanika (ISH), subsdiary of PT Telkom Indonesia, was established in 2012 and quickly became one of the biggest HR company. ISH as a company engaged in the field of HR Process & Solutions, offers BPO HR Solution, HR Process Services and HR Learning Solution. We have excellent experiences in HR Management Services. Our professionals truly listen and work closely with our clients as a partner to develop HR Management solutions for your company. We will fit with your company culture and the business challenges that you currently face to make your business more successful, now and into the future. ISH have experiences deliver the best solutions to more than 200 companies in more than 420 Cities in Indonesia and managing more than 22.000 employees.
PT. Infomedia Solusi Humanika (ISH), subsdiary of PT Telkom Indonesia, was established in 2012 and quickly became one of the biggest HR company. ISH as a company engaged in the field of HR Process & Solutions, offers BPO HR Solution, HR Process Services and HR Learning Solution.