Customer Support Intern (Next Level Internship)

The Next Level Internship program by Mekari is a highway for achievement-oriented young talents to #ElevateThroughImpact in a competitive and encouraging environment, where they get to contribute in raising Indonesia's software standard.

If you are:

• A University student studying in Indonesia
• At least in your 3rd semester of study, OR
• An alumnus, max. 1 year after graduation

Send in your application now and start your journey to:

• Experience working at Indonesia's no. 1 SaaS company
• Get a min. 3-month period internship experience with your preferred team and role
• Receive evaluations to keep your Next Level journey on track

By applying through this opening, you are applying specifically for the role of Customer Support Intern:

Job Description:

Assist the Customer Support team in:

• Handling user inquiries and complaints through live chat/phone call/email
• Ensuring user satisfaction through feedback and solution
• Informing user in case of website maintenance or any problems occurred
• Collaborating with internal team to handle complaints and other inquiries

Qualifications:

• Final year student with little to no mandatory classes in university
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Highly goal-oriented individual and have excellent communication skills
• Comfortable for speaking in public