Customer Service
Tugas & Tanggung Jawab
Melaksanakan kegiatan operasional pengiriman ke customer yang telah ditetapkan oleh atasan dengan efektif dan efisien.
Mengumpulkan dan memeriksa seluruh dokumen/ data yang berkaitan dengan hasil peneriman barang yang telah diterima customer.
Mencatat jumlah dan jenis barang yang diterima sesuai dengan Dokumen pendukung dan mencatatkan kedalam Odoo dan Gsheet Regional.
Membuat data base customer dan memberikan feedback tingkat kepuasaan kepada pelanggan dan keluhan mengenai pengiriman langsung ke customer
Berkoordinasi dengan tim Gokomart ( SM & SC ) juga tim logistik terkait rencana pengiriman barang langsung ke Customer
Kualifikasi
Memiliki pendidikan minimal S1 semua jurusan diutamakan jurusan pertanian/perkebunan atau SMA dengan pengalaman yang sama selama 2 Tahun
Pengalaman kerja minimal 1 tahun sebagai Customer Service/staff warehouse-Logistik khususnya di bidang Jasa (memiliki latar belakang di bidang Perkebunan Sawit lebih baik)
Berdomisili di Kalimantan Barat (Wajok/Jungkat)
Keterampilan komunikasi verbal dan tertulis yang baik.
Pekerja keras dan mau belajar.
Keterampilan organisasi yang baik dan detail oriented.
Kemampuan dalam administrasi dan Microsoft Offic
Profil perusahaan
The leading B2B company for agribusiness supply chain and services in Indonesia that aims to provide easy access to high-quality products at competitive prices through procurement, e-commerce, and distribution platforms. What’s it like working at Gokomodo?ABOUT USMeet Gokomodo, the leading B2B company for agribusiness supply chain and services in Indonesia. We offer solutions through our procurement, e-commerce, and distribution platforms.With our platforms, we aim to provide agribusiness stakeholders with easy access to high-quality products at competitive prices to drive efficiency and transparency. Founded in 2019, our team has grown with passionate and talented people that work with one vision, to be the leading Supply Chain Platform and Services for Agribusiness and Commodities. Join our team to take part in our mission to build a strong digital ecosystem and to provide solutions for the Stakeholders. What’s it like to work in Gokomodo?At gokomodo, we believe in an open door policy where everybody has an easy access to discuss with each other. We work together as a team and we become each other's mentor. We are passionate, synergetic, and innovative. Benefits and perks of working with us include:Compensation: Competitive salaryLifestyle: Casual dress codeProgression: Professional developmentWelfare: Paid sick days, private health insurance, dental & optical reimbursement, and BPJS.
51-100 employees
The leading B2B company for agribusiness supply chain and services in Indonesia that aims to provide easy access to high-quality products at competitive prices through procurement, e-commerce, and distribution platforms.