Area Manager

Responsibilities:

• Visit customers and maintain customer relationships

• Identify problems or issues that customers face and give appropriate solutions and assistance

• Track and follow up on any inquiries, complaints, questions, and concerns

• Provide information about products and services

• Review and make changes as needed

• Coordinate with sales, tech, and head office to ensure customer satisfaction

• Aid the General Manager to ensure the company is delivering the best possible service

• Will undergo product knowledge training for 3-6 months

Skills:

• Bachelor Degree (S1) in Engineering

• Have an understanding of the manufacturing industry and B2B

• Have at least 3 years of experience as a supervisor or manager

• Good communication skills, not just towards customers but also internally with different departments within the company

• Computer literate and able to make PowerPoint, Excel, and Word

• Fluent in English or Mandarin

• Likes to travel and has a driving license

• Service-oriented and able to build and maintain relationships with customers

• Have leadership and managerial skills

• High adaptability and like to learn something new