Job Title: Administrative Support Staff
Department: Administration
Reports To: Office Manager / Director
Location: Tangerang, Banten
Key Responsibilities:
Coordinate and schedule appointments or meetings with customers, vendors, or partners.
Maintain and update customer and vendor databases.
Assist in the vendor registration process, including documentation submission and follow-ups.
Assist in the preparation, submission, and archiving of company documents, including contracts, proposals, letters, and reports.
Support import-export administration, such as preparing invoices, packing lists, HS Codes, Form E, shipping schedules, and related documentation.
Maintain and organize invoice database, purchase order (PO) database, and other supporting financial documents.
Perform filing and archiving of all physical and digital company documents in a structured and secure manner.
Monitor emails and handle basic correspondence or escalate matters to the relevant department.
Support general office tasks such as data entry, scanning, printing, and document tracking.
Provide administrative assistance to departments such as Sales, Engineering, and Procurement.
Perform other general administrative duties as assigned by management.
Minimum Diploma (D3) in Administration, Business, Accounting, or relevant field.
Prior experience in administrative or support roles is a plus.
Proficient in Microsoft Office (Excel, Word, Outlook) and Google Workspace (Drive, Docs, Sheets).
Familiar with basic database input and document management practices.
Knowledge or experience in sales support/administation is an advantage.
Strong attention to detail, well-organized, and capable of multitasking.
Good communication skills in Bahasa Indonesia and basic English.
Able to work independently and as part of a team.